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Re: Estimate ready--what to say when you call the customer
Posted to Shop Management Forum on 4/13/2005 7 Replies

Yes George, this method works very well. I have been using it for as long as I can remember. However, today I was at a loss for words after talking to a customer about her 2001 Mitsubishi Galant. Seems the car died just after a hard acceleration onto the inter... Login to read more.

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