× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Handling the possible “ SUICIDE MISSION” at the front counter
Posted to Shop Management Forum on 4/3/2005

If you haven't tied yourself into a set diagnostic time, Then I would add it to the bill, if it needs to be billed as a "tow " I guess is a matter of personal judgement. The car along with the problems is their responsibility. Had it done it a few miles sooner... Login to read more.