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International Automotive Technicians Network
Re: Make Your Life Easier...STOP Debating With Customers Up Front
Posted to Shop Management Forum on 3/10/2005

We all know what a real pain it can be when the customer gets his own parts. Especially when its not the right part & you got that vehicle apart & its tying up a hoist. Then the customer will make you wait so he can take that part back & TRY to get the right p... Login to read more.