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International Automotive Technicians Network
Re: Giving the Customer a good explanation.
Posted to Shop Management Forum on 3/9/2005

We don't do what they do, and they don't do what we do. So there is no reason not to refer each other people. I have no problem telling people who have never paid more than $20 for an oil change how to get to Jiffy Lube. And Jiffy Lube is not going to star... Login to read more.