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International Automotive Technicians Network
Re: Giving the Customer a good explanation.
Posted to Shop Management Forum on 3/9/2005

We have a local car dealer who is doing oil changes for less than a quarter pounder meal deal.

I think I'll start taking mine over there to get them done. I'll make more money.

I love that they want to instill in vehicle owner minds that service is that ch... Login to read more.