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International Automotive Technicians Network
Re: Giving the Customer a good explanation.
Posted to Shop Management Forum on 3/9/2005

Hal, I have had that happen here too. Complete shock that an oil service on a Range Rover would exceed $29.

I say "We have master technicians who check your car over when it comes in the bay. And we use genuine filters and Mobil 1 oil. That all costs mor... Login to read more.