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Re: WWYD When a customer does not listen!!!!
Posted to Shop Management Forum on 3/8/2005 1 Reply

Just my opinion, but I never would have done the FIRST water pump if the belt tensioner was bad. YOU decide what's needed to do a proper repair. Would you put front brakes on a car with under-spec rotors because the customer didn't want new rotors? No, because... Login to read more.

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