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International Automotive Technicians Network
Re: WWYD When a customer does not listen!!!!
Posted to Shop Management Forum on 3/8/2005

Well John he doesn't have to listen, your shop did it his way the first time, the second time and now a third time? What do you all expect? Who's driving the bus here? Someone has to have a backbone here.

Asking CQ to eat this again just isn't fair, let alon... Login to read more.