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WWYD When a customer does not listen!!!!
Posted to Shop Management Forum on 3/8/2005 39 Replies

Back in Nov. replaced water pump on 98 Dodge Durango. At first cust. wanted to supply own part and service writer allowed this with put my consent . When I pulled his truck in found that he had the wrong pump and he need a new tensioner and belt. After about f... Login to read more.

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