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International Automotive Technicians Network
Re: Customer service: Why am I always the one to pay?
Posted to Shop Management Forum on 3/1/2005 3 Replies

I was a dealer tech for 30+ years, and I now use only factory reman transmissions. The problem with factory remans from my previous point of view was that any warranty replacements were mine to do (at warranty time.) The good thing from my present point of vie... Login to read more.

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