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Re: Fired the customer -- who pays the wrecker?
Posted to Shop Management Forum on 2/26/2005

Don,

Just send him on his merry way. Even if you pay the tows both ways, fix it or not, charge him or not, he is going to bad mouth you. Would you listen to him if you were a customer??? He may be working for you in the respect that if someone were to listen... Login to read more.