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Re: Alternative Scenarios, Avoiding Problems Rather than Firing Them
Posted to Shop Management Forum on 2/25/2005 3 Replies

Hi Louis,

That is an excellent post, and I agree.

In the case of the radiator customer and soem othe rpeople I suggest there may have been another outcome to your suggestion for 1-2 hours to check out the whole car . . .

The customer, who may have arrive... Login to read more.

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