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Re: Oh Oh, Do you tell the customer? WWYD
Posted to Shop Management Forum on 2/25/2005

Hiya Roy,

Tell the customer what happened, and that it appears to have no damage. Maybe it will run great for the rest of its days...

But... For me, I'd need closure, I know dang well this would be on my mind for a while. Every time this customers vehical ... Login to read more.