× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Oh Oh, Do you tell the customer? WWYD
Posted to Shop Management Forum on 2/25/2005

Hi Roy,

We had a similar occurrence just a few months ago. We replaced the intake plenum gaskets on an Explorer. We don't even know what the piece was, but a plastic clip dropped down an intake port. We never noticed it UNTIL we started the engine.

It made... Login to read more.