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Re: Quietly damage your business for free
Posted to Shop Management Forum on 2/21/2005 2 Replies

hi Edwin: I have customers here that refuse to go to the dealer because they charge for shop supplies on the invoice. They feel thats what they pay the hi labor charge for. The dealer here is about 15.00/hr higher than other shops also. When I worked at anothe... Login to read more.

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