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Re: If I Knew Then What I Know Now…
Posted to Shop Management Forum on 2/12/2005 2 Replies

I already did them twenty years ago:

1. I realized I owned the business and land, and it was time for me to act like it. I burned my "The Customer Is Always Right" sign in the fireplace.

2. I stopped trying to work on everything coming in the door. No Euro... Login to read more.

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