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Re: A customer came in with our card, now what?
Posted to Shop Management Forum on 1/27/2005

Hi Matthew,

I have a similar setup, I have a seperate fax number on line 2 with a "distinctive ring" aka double ring. I set the fax to pick up on this after the second ring. I have trained my ear to ignore the double ring because I know it will be a fax. HTH Login to read more.