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International Automotive Technicians Network
Re: calling customers after service
Posted to Shop Management Forum on 1/26/2005

Much the same as the other responses. Sincere, short, sweet, no soliciting and a big Thanks. Be prepared to chat.

We've found this phrase gets right to the point of it all.

"You paid us to do it right and thats the purpose of this call to see that it is." Login to read more.