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How would you sell this job.............?
Posted to Shop Management Forum on 1/24/2005 34 Replies

2001 VW Passat. Intermittant check engine light on. Scan reveals trouble with coolant sensor. I quote a price and customer tells me that the dealer charges xx cocos but " they will credit the xx coco diagnos toward the cost of the repair........" How do you co... Login to read more.

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