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International Automotive Technicians Network
Re: Unhappy Customers.....Help Me Out Here!
Posted to Shop Management Forum on 1/23/2005 1 Reply

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Tom,

I think you are talking a system, not a "canned job". A system is simpler because you have no way of covering every way your shop can screw up or be accused of screwing up in a "canned job". Bu... Login to read more.

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