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International Automotive Technicians Network
Re: Loss leaders - part 2
Posted to Shop Management Forum on 1/5/2005

Well, that's the choice we have to present, like the menu Tom Ham described.

They can pay $50 and have an apprentice do a basic oil change next door. Or they can pay more and have a master tech do it. It's a simple choice.

It's easy to explain - budget... Login to read more.