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Re: Loss leader jobs - should we do them??
Posted to Shop Management Forum on 1/4/2005 13 Replies

Hi John,

This thread sure stirred up some varied opinions. We have stopped using the phrase "oil change". This is now called a maintenance service. A subtle distinction. Historically we have battled to change the publics perception of the term "tune-up". Tha... Login to read more.

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