× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Under My Skin! Long post
Posted to Shop Management Forum on 12/9/2004

Although I normally don't support the giving of refunds or price adjustments when we are not at fault, in this case I am thinking you were right in refunding the money just to get rid of those two.

What will you do to try to prevent a similar situation from ... Login to read more.