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International Automotive Technicians Network
Re: Customer Service vs. Saving a Few Bucks
Posted to Shop Management Forum on 11/18/2004

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Hal!!!!

I'm agreeing with you left and right today!

John, Hes right. This is a tough room. Take a look at some of my posts. The replies I got were pretty hard sometimes. :)

This is a great resou... Login to read more.