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Re: The call made. Part 2.
Posted to Shop Management Forum on 11/9/2004 1 Reply

Chris,

I was agreeing with YOU up until now.

A battery replacement should have been handled in house by the second Dealer. That's GOOD Business.

The DOWNTIME is what concerns me as a customer relying on YOUR co. to keep me going (not getting towed back t... Login to read more.

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