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Re: Life on this side of the counter---Long post.
Posted to Shop Management Forum on 11/1/2004 1 Reply

Chris:

I have read none of the other responses.

It seems to me that you and Michelle visited a land where adequate service is a goal. (At least for Dave.) A land where "WOW"-ing the customer is just not worth the effort. (At least not for Dave.)

Consider... Login to read more.

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