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International Automotive Technicians Network
Re: An ethical question when considering repair choices
Posted to Shop Management Forum on 10/11/2004 1 Reply

You should spell it out to the customer just like you have to us and let them make the choice. It's something we struggle with when we try to think through these cases. I have learned lately that its just much simpler to allow the customer to chose and many ti... Login to read more.

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