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International Automotive Technicians Network
Re: How would an independent shop handle this?
Posted to Shop Management Forum on 10/4/2004

The first time it happened in my shop, I feel I should be the one to pay. After this, it would be up to me to ensure that other techs doing the job had the correct information. However, if the same tech made the same mistake in the future, I think I would be i... Login to read more.