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International Automotive Technicians Network
Re: How much should I tell
Posted to Shop Management Forum on 9/26/2004

Not if they didn't ask.

Their car was broke, they had it fixed. It's still broke, maybe more broke. You fix it, you're the hero. By indicating they MIGHT have received less than stellar service will be either obvious or fall on deaf ears. Either way, it serv... Login to read more.