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International Automotive Technicians Network
Re: How much should I tell
Posted to Shop Management Forum on 9/26/2004

Russell,

Describe JUST THE FACTS. Give no opinion on Quality ...just facts.

Dr Sir, we found there is no thermostat, your tension spring is not connected, head gasket is blown, it will cost this much to fix. What would you like us to do?

just the facts..... Login to read more.