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Re: What Ever Happened to Customer Service - Or Do I Expect too Much?
Posted to Shop Management Forum on 9/22/2004 1 Reply

Hi Mark,

I had an (800) service years ago, so this information may be slightly dated, but may help. An (800) number is nothing more than an accounting system. It merely intercepts the call, clocks the time used on the line and routes the call to any standard... Login to read more.

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