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International Automotive Technicians Network
Re: What is Your Respon$e, Part II
Posted to Shop Management Forum on 9/22/2004

Hi Joseph,

[...trimmed text...]

I think this is the core of the apple, so to speak. The problem is not with the client, it's with the billing method, IMO. It's not that the other shops could not fix the problem so much ... Login to read more.