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International Automotive Technicians Network
Re: What is Your Respon$e, Part II
Posted to Shop Management Forum on 9/21/2004

Howdy Lou,

I wouldn't have a response to the individual in particular. I would take his hard prob.(that his gravy soppers) couldn't fix, and I'd fix it. I have one out here like that as we speak. I would show him NO special treatment like I would one of our ... Login to read more.