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Re: Used car checkout, wwyd
Posted to Shop Management Forum on 9/13/2004 3 Replies

[...trimmed text...]

Missed opportunity right there...you say:

"Why?"

He responds with some indirect comment or stumbles around.

You look totally puzzled and continue:

"Why? I don't understand."

Just keep going.... Login to read more.

3 Replies Received (View Replies)