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Re: Fired a Customer, Is my usefulness in this business ending?
Posted to Shop Management Forum on 9/12/2004

Donald,

Short and to the point.

As long as more people swear by you than at you, you're ahead of the game. I don't know if you had gotten a signed repair order/estimate prior to the work being done, that might have helped you to get paid from a legal persp... Login to read more.