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Re: The Kelley Spors WSJ article, second step,,,,AAA
Posted to Shop Management Forum on 8/22/2004 1 Reply

David, the NRMA (was a Road Side Assistance Organisation and Insurer only) is doing the same over here. First they got you to sign up as a recommended repairer which, in the early days was good. Now they provide mobile battery fitting and a mobile Auto Electri... Login to read more.

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