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International Automotive Technicians Network
Re: Wall Street Journal Consumer tips?
Posted to Shop Management Forum on 8/17/2004

We do much of what you suggested already. I guess I wasn't clear. We have had several "customers" (I use the term loosely), who have brought or demanded the cheapest parts they could get. If the quality is not up to our standards, we let them either get no war... Login to read more.