× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Wall Street Journal Consumer tips?
Posted to Shop Management Forum on 8/17/2004

[...trimmed text...]

Aaahhhh... but unlike Kelly Spors, I don't attempt to explain something to the consumer without first developing a (reasonably) complete understanding of it. If I understood all the facts, then I coul... Login to read more.