× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Showing customers what they pay us to do
Posted to Shop Management Forum on 8/10/2004 2 Replies

I agree 100%. Nothing is better for the car than an owner with more knowledge about it. I try to read each owner as to what level of info they can understand. I like to show the parts replaced and explain why I replaced them. They can see the cracks in the hos... Login to read more.

2 Replies Received (View Replies)