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International Automotive Technicians Network
Re: Now I have to babysit customers?
Posted to Shop Management Forum on 8/7/2004

"I'm sorry but for your safety and the public's safety I'm going to refuse to turn over your keys. You're more than welcome to use the phone to call a cab or a friend to give you a ride. If you feel I am wrong in holding your keys let me dial 911 for you so th... Login to read more.