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Re: Defining Good Customers … By The Numbers
Posted to Shop Management Forum on 7/27/2004 3 Replies

The problem with trying to rate customers by a similar system as someone rated a car is that:

People are not inanimate objects and cars' moods' are the same all month long.

My "good" customers are identified by me by name. They know my name, I know there's... Login to read more.

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