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International Automotive Technicians Network
Re: Talking to idiotic customers
Posted to Shop Management Forum on 7/23/2004 1 Reply

Hi Gene: I'm guessing that at this point your are regretting having posted this story of yours. But since you did ask our opinions, I'll give you mine.

I believe (from what I've read here) that your processes needs some serious refining. May I respectfully s... Login to read more.

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