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International Automotive Technicians Network
Re: Service Advisors or Order Takers?
Posted to Shop Management Forum on 7/22/2004 7 Replies

I can understand that if it's not on the service schedule you might ask them to demonstrate it's bad. I have read Louis's comments about test strips and the like, which we don't generally use because they do not provide useful results in this case. In a proper... Login to read more.

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