× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
My Customer Learned a Lesson
Posted to Shop Management Forum on 7/22/2004 45 Replies

We had quoted a timing belt component kit, water pump, cam/crank seals on a 96 Contour 2.0 a couple years ago. It was a matter of routine maintenance. The customer is a B+ type, and gets most things done. He declined that repair.

Yesterday, the vehicle was l... Login to read more.

45 Replies Received (View Replies)