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Re: Some thoughts on diagnosis or parts changing
Posted to Shop Management Forum on 7/14/2004 1 Reply

John, I never ever (OK, never say never) give estimates over the phone or use someone else's diagnosis without testing myself. Who would the customer blame if the part "HE" said "THEY" said needed replacing wasn't bad. You do bring up a good point though. Lets... Login to read more.

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