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International Automotive Technicians Network
Re: Diagnostic Fee Irates Fleet customer
Posted to Shop Management Forum on 7/14/2004

I wonder how he would feel if that new expensive alternator failed in 2 weeks because there was something else wrong with the system. He wouldn't be looking for a warranty, would he? You bet!

With some people, you're sunk either way.

For what it's worth, o... Login to read more.