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International Automotive Technicians Network
stereotypical bias or educated 'gut feeling'?
Posted to Shop Management Forum on 7/9/2004 34 Replies

I have a potential new customer dilemma. I have had several meetings with this gentleman. He has recently purchased a 1985 Corvette 5.7 TPI. He insisted that he needed a tune up but after a test drive we informed him that the transmission was slipping. He went... Login to read more.

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