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International Automotive Technicians Network
Re: Warm and Fuzzy
Posted to Shop Management Forum on 7/8/2004 1 Reply

At 11:43:27 PST on 07-08-04, Tom Gebbie wrote: Tom,

This is a classic example of bonding with your customers. The cost isn't really all that much, in the overall scheme of things, but the benefits are huge.

First, you just bought a whole bunch of go... Login to read more.

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