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International Automotive Technicians Network
Re: Should we sell how they buy?
Posted to Shop Management Forum on 6/30/2004 3 Replies

I realize it was kind of a wiseass answer but there is truth to it . . .

The way we feel about ourselves is influenced greatly by how others see us. And more and more, other people "see" us on the basis of external factors that may in fact have little to do ... Login to read more.

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