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International Automotive Technicians Network
Re: Identifying OEM and aftermarket parts on the invoice
Posted to Shop Management Forum on 6/29/2004

Usually shop A offeed one thing, and a certain price. When possible I offer multiple choices unless they come in and say they want the best. If price is an issue I try and present the tradeoffs.

In those cases I agree that shop A didn't do anything wrong, th... Login to read more.